any ways to reach out npm support ?

[toni4242]

Hi there, are there any ways to reach out npm support after the account was removed to get it resolved ? https://www.npmjs.com/support does not seem to be working at all

[ebndev]

Hi @toni4242, thanks for being a part of the GitHub Community!

That is the correct place to contact npm support. Can you provide more details about which part of the site isn't working for you?

[toni4242]

Hi @ebndev, I have contacted twice the support team via the form, but have not gotten any response for about two weeks. My account was removed somehow and I want to recover it.

[monishcm]

Can you detail the issue here. I can try to check. Last I know the support portal is still working.

[toni4242]

Hi @monishcm , I have opened created two support tickets on https://www.npmjs.com/support?inquire=account (on the 14th and 18th of February) regarding my account suspension and got no answer till now. My account (https://www.npmjs.com/~toni4242) was suspended and I neither got any explanation why nor I am able to recover it. We have organizations and packages on that account that we were using as a team, now I am no longer able to reregister those organizations to upload the needed packages.

[galakaisnad]

If the npm support page isn’t working, try emailing [email protected] with details of your issue. You can also seek help in the GitHub Community forums where moderators might assist. Be prepared to verify your identity for account-related concerns.